Customereye

West Coast Shaving

Beauty & Wellness • Chino Hillswestcoastshaving.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
4.76 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#231of 351
Top 66% · Mid Pack
#1 (best)#351 (worst)
#229Peer
#230Peer
#231This company
#232Peer
#233Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 21% negative

77%
positive
  • Positive77%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering March 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 969 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.0%
Product Quality
15.1%
Response Speed
15.0%
Loyalty
12.6%
Pricing
11.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 21.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
87.4%
4
7.0%
3
2.0%
2
1.2%
1
2.4%

Based on 1,000 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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