Based on public reviews and response behavior.
2,506 reviews over 3,330 days (about 23 per month). Busiest month: 7% of reviews. Languages: en 100%, de 0%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
40.5
Industry average 65.4
24.9 below average
Rating
3.35
Industry average 4.28
0.93 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 44% negative
Covering August 2026 — 110 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 42% of reviews in this period, with 56% negative and 3% neutral.
Share of theme mentions
Themes from the 2,506 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.264). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 40.5 sits in the bottom quarter of about 1,800 ranked Beauty & Wellness companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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