Customereye

Mr Waterbed

Home & Living • Australiawaterbed.com.au

Review data last updated .

Based on public reviews and response behavior.

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146 reviews over 254 days (about 18 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

78/100
−44.4 vs. last month4.87 ★ average rating · 146 reviews
78/100 from 146 reviews over 9 months, moderate confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

77.5

Industry average 67.9

9.6 above average

Rating

4.87

Industry average 4.44

0.43 above average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#1334of 5448 ranked in Home & Living
Top 24% · Top Tierup 367 from last month
#1 (best)#5448 (worst)
#1332Peer
#1333Peer
#1334This company
#1335Peer
#1336Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering October 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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