Customereye

Ward Hoard

General Retail & Marketplaceswardhoard.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

74 reviews over 375 days (about 6 per month). Busiest month: 41% of reviews. Languages: en 100%.

Overall Score

76/100
−12.5 vs. last month5.00 ★ average rating · 74 reviews
76/100 from 74 reviews over 10 months, limited confidence.

General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 25 Oct 2026

Score

76.2

Industry average 64.8

11.4 above average

Rating

5.00

Industry average 4.32

0.68 above average

Reply rate

—

Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#678of 3027 ranked in General Retail & Marketplaces
Top 22% · Top Tierdown 254 from last month
#1 (best)#3027 (worst)
#676Peer
#677Peer
#678This company
#679Peer
#680Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

96% of reviews positive, 3% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative3%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 0% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Loyalty
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in General Retail & Marketplaces