Want Hair

Beauty & Wellness • United Kingdomwanthair.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

73/100

+3.3 vs. last month4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#31of 351

Top 9% · Top Tier

#1 (best)#351 (worst)

#29Peer

#30Peer

#31This company

#32Peer

#33Peer

Overall Customer Sentiment

Category Leader

97% of reviews positive, 3% negative

97%

positive

Positive97%
Neutral1%
Negative3%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.4%

Loyalty

19.1%

Product Quality

17.6%

Onboarding

11.7%

Communication

8.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW2/100

2/100

signal score

•Built from a negative-review share of 2.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

97.5%

4★

1.0%

3★

0.7%

2★

0.2%

1★

0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.9% of reviews in the last three months were positive, compared with 98.4% in the three months before that.

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