Based on public reviews and response behavior.
73 reviews over 1,616 days (about 1.4 per month). Busiest month: 14% of reviews. Languages: en 96%, es 3%, sv 1%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
64.2
Industry average 61.8
2.4 above average
Rating
3.30
Industry average 4.15
0.85 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 46% negative
Covering October 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 73 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.463 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 58% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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