Customereye

VODRICH

General Retail & Marketplaces • United Statesvodrich.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

75/100
+0.7 vs. last month4.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#5of 359
Top 1% · Top Tier
#1 (best)#359 (worst)
#3Peer
#4Peer
#5This company
#6Peer
#7Peer

Overall Customer Sentiment

Category Leader

97% of reviews positive, 2% negative

97%
positive
  • Positive97%
  • Neutral1%
  • Negative2%

Sentiment Balance

Covering April 2022 — 98 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 1% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
53.5%
Loyalty
14.8%
Pricing
11.7%
Delivery Shipping
5.1%
Customer Support
4.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 25.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
88.2%
4
11.2%
3
0.5%
2
0.0%
1
0.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 99.6% in the three months before that.

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