Based on public reviews and response behavior.
100 reviews over 9 days (about 338 per month). Busiest month: 97% of reviews — one month dominates this sample. Languages: en 65%, unknown 17%, fr 5%.
These figures describe an earlier period, not the last 12 months.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
60.8
Industry average 64.6
3.8 below average
Rating
4.89
Industry average 4.29
0.60 above average
Reply rate
—
Industry average 36.9%
not measured
Not ranked
no reviews in the last 12 months
96% of reviews positive, 4% negative
Covering April 2022 — 97 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.370 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99
