Based on public reviews and response behavior.
155 reviews over 311 days (about 15 per month). Busiest month: 13% of reviews. Languages: en 99%, de 1%.
Beauty & Wellness average: score 64.6, rating 4.22 stars, reply rate 38.6%, over 2,562 ranked companies · benchmark 22 Oct 2026
Score
65.1
Industry average 64.6
0.5 above average
Rating
3.81
Industry average 4.22
0.41 below average
Reply rate
—
Industry average 38.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 31% negative
Covering September 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.
Share of theme mentions
Themes extracted from 155 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,562 ranked companies in Beauty & Wellness (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.120). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 98% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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