Based on public reviews and response behavior.
100 reviews over 614 days (about 5 per month). Busiest month: 92% of reviews — one month dominates this sample. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026
Score
58.8
Industry average 63.2
4.4 below average
Rating
3.77
Industry average 4.25
0.48 below average
Reply rate
—
Industry average 33.9%
not measured
Not ranked
no reviews in the last 12 months
52% of reviews positive, 48% negative
Covering October 2023 — 92 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 54% of reviews in this period, with 46% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,214 ranked companies in Food & Beverage (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 97% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 28 mentions with a sentiment score of 75.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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