Customereye

VickiBrown

Hobbies & Arts • United Kingdomvickibrowndesigns.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
4.87 ★ average rating · 487 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#191of 467
Top 41% · Upper Half
#1 (best)#467 (worst)
#189Peer
#190Peer
#191This company
#192Peer
#193Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 7% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering November 2024 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 481 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.5%
Delivery Shipping
21.3%
Response Speed
18.3%
Loyalty
15.3%
Customer Support
10.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100
15/100
signal score
  • Built from a negative-review share of 15.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.8%
4
2.9%
3
1.2%
2
0.8%
1
1.2%

Based on 487 analyzed reviews. Sentiment is holding steady: 97.1% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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