Customereye

Bison Coolers

Hobbies & Arts • United Statesbisoncoolers.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
−31.4 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#288of 467
Top 62% · Mid Pack
#1 (best)#467 (worst)
#286Peer
#287Peer
#288This company
#289Peer
#290Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering November 2021 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2021.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.4%
Delivery Shipping
18.6%
Response Speed
14.6%
Customer Support
13.3%
Loyalty
10.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 27.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.2%
4
4.8%
3
2.3%
2
1.3%
1
1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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