Based on public reviews and response behavior.
1,259 days of reviews, with a sparse monthly review flow. Busiest month: 8% of reviews. Languages: en 99%, de 1%.
General Retail & Marketplaces average: score 64.2, rating 4.25 stars, reply rate 36.2%, over 2,515 ranked companies · benchmark 5 Nov 2026
Score
55.5
Industry average 64.2
8.7 below average
Rating
3.67
Industry average 4.25
0.58 below average
Reply rate
—
Industry average 36.2%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 34% negative
Covering January 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,515 ranked companies in General Retail & Marketplaces (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.210). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 55% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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