Based on public reviews and response behavior.
119 days of reviews, with a steady monthly review flow. Busiest month: 85% of reviews — one month dominates this sample. Languages: en 98%, no 1%, unknown 1%.
General Retail & Marketplaces average: score 64.2, rating 4.25 stars, reply rate 36.2%, over 2,515 ranked companies · benchmark 5 Nov 2026
Score
55.4
Industry average 64.2
8.8 below average
Rating
4.61
Industry average 4.25
0.36 above average
Reply rate
—
Industry average 36.2%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering June 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,515 ranked companies in General Retail & Marketplaces (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Pricing" is the strongest recurring theme in the reviews: 34 mentions with a sentiment score of 85.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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