Based on public reviews and response behavior.
100 reviews over 596 days (about 5.1 per month). Busiest month: 17% of reviews. Languages: en 100%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
75.6
Industry average 70.9
4.7 above average
Rating
4.31
Industry average 4.63
0.32 below average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 25% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.195 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 65% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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