Based on public reviews and response behavior.
1,996 reviews over 166 days (about 366 per month). Busiest month: 22% of reviews. Languages: en 56%, unknown 25%, es 11%.
Media & Content average: score 61.5, rating 4.08 stars, reply rate 32.3%, over 1,059 ranked companies · benchmark 23 Oct 2026
Score
57.5
Industry average 61.5
4.0 below average
Rating
4.84
Industry average 4.08
0.76 above average
Reply rate
—
Industry average 32.3%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 31% negative
Covering July 2026 — 110 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 18% negative and 1% neutral.
Based on 7 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 1,996 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,059 ranked companies in Media & Content (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 669 mentions with a sentiment score of 93.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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