Customereye

Vecteezy

Media & Content • United Statesvecteezy.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
+12.3 vs. last month4.84 ★ average rating · 1,996 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#48of 172
Top 28% · Upper Half
#1 (best)#172 (worst)
#46Peer
#47Peer
#48This company
#49Peer
#50Peer

Overall Customer Sentiment

Above Average

68% of reviews positive, 31% negative

68%
positive
  • Positive68%
  • Neutral1%
  • Negative31%

Sentiment Balance

Covering July 2026 — 110 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 18% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,996 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
48.1%
Onboarding
16.7%
Customer Support
13.9%
Loyalty
6.0%
Pricing
4.7%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 0.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 30.5% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.7%
4
8.7%
3
1.5%
2
0.4%
1
0.8%

Based on 1,996 analyzed reviews. Sentiment is holding steady: 99.4% of reviews in the last three months were positive, compared with 98.5% in the three months before that.

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