Based on public reviews and response behavior.
120 reviews over 2,479 days (about 1.5 per month). Busiest month: 30% of reviews. Languages: en 98%, unknown 2%.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
74.3
Industry average 65.6
8.7 above average
Rating
4.27
Industry average 4.46
0.19 below average
Reply rate
—
Industry average 31.7%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering January 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes from the 120 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 74.3 places the company in the top quarter of about 1,900 ranked Hobbies & Arts companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Product Quality" is the strongest recurring theme in the reviews: 76 mentions with a sentiment score of 88.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
