The Guitar Marketplace

Hobbies & Arts • United Kingdomtheguitarmarketplace.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

60/100

4.63 ★ average rating · 603 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#170of 467

Top 36% · Upper Half

#1 (best)#467 (worst)

#168Peer

#169Peer

#170This company

#171Peer

#172Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 7% negative

93%

positive

Positive93%
Neutral0%
Negative7%

Sentiment Balance

Covering December 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 602 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

25.1%

Delivery Shipping

14.3%

Loyalty

12.8%

Pricing

11.5%

Customer Support

8.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW0/100

0/100

signal score

•Built from a negative-review share of 6.8% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

83.9%

4★

7.0%

3★

2.3%

2★

2.0%

1★

4.8%

Based on 603 analyzed reviews. Sentiment is improving: 78.9% of reviews in the last three months were positive, compared with 65.7% in the three months before that.

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