Based on public reviews and response behavior.
100 reviews over 1,342 days (about 2.3 per month). Busiest month: 33% of reviews. Languages: en 96%, unknown 2%, af 1%.
These figures describe an earlier period, not the last 12 months.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
75.0
Industry average 70.9
4.1 above average
Rating
4.79
Industry average 4.63
0.16 above average
Reply rate
—
Industry average 47.4%
not measured
Not ranked
no reviews in the last 12 months
91% of reviews positive, 9% negative
Covering May 2021 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 82% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 66 mentions with a sentiment score of 90.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
