Customereye

URBANfusion

General Retail & Marketplaces • United Statesurbanfusion.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 508 days (about 6 per month). Busiest month: 30% of reviews. Languages: en 94%, unknown 4%, es 1%.

Overall Score

75/100
−41.9 vs. last month3.75 ★ average rating · 100 reviews
75/100 from 100 reviews over 8 months, moderate confidence. no reviews in the last 12 months.

These figures describe an earlier period, not the last 12 months.

General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026

Score

75.0

Industry average 64.6

10.4 above average

Rating

3.75

Industry average 4.29

0.54 below average

Reply rate

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Industry average 36.9%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

66% of reviews positive, 33% negative

66%
positive
  • Positive66%
  • Neutral1%
  • Negative33%

Sentiment Balance

Covering June 2019 — 16 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 56% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Customer Support
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Product Quality
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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