Customereye

University of the People

Professional Certification & Skills • United Statesuopeople.edu

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 244 days (about 12 per month). Busiest month: 41% of reviews. Languages: en 95%, unknown 3%, ca 1%.

Overall Score

82/100
−33.3 vs. last month3.90 ★ average rating · 100 reviews
82/100 from 100 reviews over 8 months, moderate confidence.

Professional Certification & Skills average: score 71.7, rating 4.64 stars, reply rate 42.0%, over 1,274 ranked companies · benchmark 23 Oct 2026

Score

82.2

Industry average 71.7

10.5 above average

Rating

3.90

Industry average 4.64

0.74 below average

Reply rate

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Industry average 42.0%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#243of 1274 ranked in Professional Certification & Skills
Top 19% · Top Tierdown 314 from last month
#1 (best)#1274 (worst)
#241Peer
#242Peer
#243This company
#244Peer
#245Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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