Finance & Insuranceuniversaltaxprofessionals.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,368 days (about 2.2 per month). Busiest month: 15% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 24 Oct 2026
Score
60.2
Industry average 63.9
3.7 below average
Rating
4.95
Industry average 4.22
0.73 above average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering October 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,264 ranked companies in Finance & Insurance (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 84 mentions with a sentiment score of 92.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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