Customereye

Understood Care

Healthcare & Medicalunderstoodcare.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 34 days (about 90 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 98%, af 1%, unknown 1%.

Overall Score

58/100
Short observation window (34 days)
+10.8 vs. last month4.85 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#642of 1364
Top 47% · Upper Half
#1 (best)#1364 (worst)
#640Peer
#641Peer
#642This company
#643Peer
#644Peer

131 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering August 2026 — 60 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 3% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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