Based on public reviews and response behavior.
146 reviews over 214 days (about 21 per month). Busiest month: 31% of reviews. Languages: en 100%.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
74.2
Industry average 59.5
14.7 above average
Rating
4.09
Industry average 4.02
0.07 above average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 42% negative
Covering September 2026 — 35 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 37% negative and 3% neutral.
Share of theme mentions
Themes from the 146 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.103 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 74.2 places the company in the top quarter of about 900 ranked Appliances & Home Electronics companies (75th percentile: 72). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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