Acolad

Professional Services • Franceubiqus.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

4.65 ★ average rating · 294 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#209of 517

Top 40% · Upper Half

#1 (best)#517 (worst)

#207Peer

#208Peer

#209This company

#210Peer

#211Peer

Overall Customer Sentiment

Above Average

78% of reviews positive, 21% negative

78%

positive

Positive78%
Neutral1%
Negative21%

Sentiment Balance

Covering August 2023 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 264 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

24.8%

Product Quality

18.1%

Loyalty

17.3%

Response Speed

12.3%

Delivery Shipping

6.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 20.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

83.3%

4★

8.5%

3★

2.4%

2★

1.4%

1★

4.4%

Based on 294 analyzed reviews. Sentiment is holding steady: 66.7% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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