Based on public reviews and response behavior.
200 reviews over 21 days (about 290 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 100%.
Automotive & Mobility average: score 62.0, rating 4.11 stars, reply rate 38.4%, over 2,673 ranked companies · benchmark 2 Nov 2026
Score
64.5
Industry average 62.0
2.5 above average
Rating
4.30
Industry average 4.11
0.19 above average
Reply rate
—
Industry average 38.4%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 26% negative
Covering September 2026 — 111 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 27% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,673 ranked companies in Automotive & Mobility (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 82% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 118 mentions with a sentiment score of 75.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.