Based on public reviews and response behavior.
138 reviews over 404 days (about 10 per month). Busiest month: 20% of reviews. Languages: en 96%, es 2%, fr 1%.
Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.5%, over 3,026 ranked companies · benchmark 8 Oct 2026
Score
79.0
Industry average 64.2
14.8 above average
Rating
3.63
Industry average 4.34
0.71 below average
Reply rate
—
Industry average 44.5%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 34% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 138 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,026 ranked companies in Healthcare & Medical (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.153 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 79.0 places the company in the top quarter of about 3,000 ranked Healthcare & Medical companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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