Based on public reviews and response behavior.
156 reviews over 2,473 days (about 1.9 per month). Busiest month: 25% of reviews. Languages: en 88%, unknown 10%, es 1%.
Professional Certification & Skills average: score 71.7, rating 4.64 stars, reply rate 42.0%, over 1,274 ranked companies · benchmark 23 Oct 2026
Score
64.6
Industry average 71.7
7.1 below average
Rating
4.06
Industry average 4.64
0.58 below average
Reply rate
—
Industry average 42.0%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 29% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 156 analysed reviews.
Prioritized by observed gaps vs competitors
AI analysis
A card that is absent means no signal qualified, not that nothing is wrong.
Proactively communicate the free vs. premium report distinction before users begin a test rather than after completion. Introduce a clear value comparison page showing what is included in free results versus paid full reports.
With zero reviews collected in the last 12 months despite an estimated historical velocity of ~199 reviews per month, Truity appears to have stopped actively soliciting feedback. Implement a post-assessment email sequence (Day 1 and Day 7) requesting reviews from test completers.
Included in the full report
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