Truity

Professional Certification & Skills • UStruity.com

Review data last updated July 2, 2026.

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Based on public reviews and response behavior.

Overall Score

67/100

4.49 ★ average rating · 652 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#55of 281

Top 20% · Top Tier

#1 (best)#281 (worst)

#53Peer

#54Peer

#55This company

#56Peer

#57Peer

Overall Customer Sentiment

Category Leader

73% of reviews positive, 25% negative

73%

positive

Positive73%
Neutral2%
Negative25%

Sentiment Balance

Covering May 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 616 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.0%

Onboarding

22.2%

Product Quality

15.9%

Loyalty

11.4%

Response Speed

9.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100

17/100

signal score

•Built from a negative-review share of 24.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

67.3%

4★

22.5%

3★

5.2%

2★

1.4%

1★

3.5%

Based on 652 analyzed reviews. Sentiment is improving: 80.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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