Customereye

Truecarriers

Shipping & Deliverytruecarriers.com

Review data last updated .

Based on public reviews and response behavior.

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1,459 days of reviews, with a sparse monthly review flow. Busiest month: 7% of reviews. Languages: en 98%, es 1%, unknown 1%.

Overall Score

53/100
−50.0 vs. last month4.52 ★ average rating
53/100 from public reviews over 18 months, moderate confidence.

Shipping & Delivery average: score 54.7, rating 3.63 stars, reply rate 37.2%, over 502 ranked companies · benchmark 5 Nov 2026

Score

53.1

Industry average 54.7

1.6 below average

Rating

4.52

Industry average 3.63

0.89 above average

Reply rate

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Industry average 37.2%

not measured

Competitive Performance Rank

Among ranked Shipping & Delivery companies

#294of 502 ranked in Shipping & Delivery
Top 59% · Mid Packdown 164 from last month
#1 (best)#502 (worst)
#292Peer
#293Peer
#294This company
#295Peer
#296Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering August 2026, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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