Based on public reviews and response behavior.
454 days of reviews, with a sparse monthly review flow. Busiest month: 26% of reviews. Languages: en 99%, es 1%.
Shipping & Delivery average: score 54.7, rating 3.63 stars, reply rate 37.2%, over 502 ranked companies · benchmark 5 Nov 2026
Score
52.8
Industry average 54.7
1.9 below average
Rating
4.38
Industry average 3.63
0.75 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 24% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 502 ranked companies in Shipping & Delivery (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 16% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 80 mentions with a sentiment score of 83.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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