Based on public reviews and response behavior.
1,999 reviews over 342 days (about 178 per month). Busiest month: 12% of reviews. Languages: en 92%, unknown 7%, af 0%.
Shipping & Delivery average: score 53.7, rating 3.76 stars, reply rate 36.3%, over 401 ranked companies · benchmark 6 Oct 2026
Score
53.6
Industry average 53.7
in line with average
Rating
4.58
Industry average 3.76
0.82 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 20% negative
Covering July 2026 — 112 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 22% negative and 1% neutral.
Share of theme mentions
Themes extracted from 1,999 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 401 ranked companies in Shipping & Delivery (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.155). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 11% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
