Based on public reviews and response behavior.
Among fully-analyzed Shipping & Delivery companies
73% of reviews positive, 25% negative
Covering July 2026 — 113 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 27% negative and 1% neutral.
Showing 1,999 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Delivery Shipping.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 1,999 analyzed reviews. Sentiment is holding steady: 89.6% of reviews in the last three months were positive, compared with 90.6% in the three months before that.
