Customereye

TrickyPhotoshop

Tech & Electronics • United Statestricky-photoshop.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

57/100
+16.6 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#40of 127
Top 31% · Upper Half
#1 (best)#127 (worst)
#38Peer
#39Peer
#40This company
#41Peer
#42Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.8%
Loyalty
19.7%
Customer Support
18.3%
Response Speed
13.1%
Communication
6.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW4/100
4/100
signal score
  • •Built from a negative-review share of 12.3% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5★
95.8%
4★
1.3%
3★
0.0%
2★
0.5%
1★
2.3%

Based on 600 analyzed reviews. Sentiment is improving: 94.7% of reviews in the last three months were positive, compared with 88.9% in the three months before that.

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