Based on public reviews and response behavior.
100 reviews over 1,200 days (about 2.5 per month). Busiest month: 8% of reviews. Languages: en 99%, de 1%.
Kids & Family average: score 68.9, rating 4.48 stars, reply rate 45.4%, over 134 ranked companies · benchmark 9 Oct 2026
Score
76.4
Industry average 68.9
7.5 above average
Rating
4.77
Industry average 4.48
0.29 above average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 8% negative
Covering October 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 134 ranked companies in Kids & Family (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 17% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 75 mentions with a sentiment score of 90.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
