Customereye

Traqq

Software & Web Servicestraqq.com

Review data last updated .

Based on public reviews and response behavior.

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52 reviews over 1,684 days (about 0.9 per month). Busiest month: 21% of reviews. Languages: en 100%.

Overall Score

71/100
4.60 ★ average rating · 52 reviews
71/100 from 52 reviews over 6 months, limited confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,145 ranked companies · benchmark 24 Oct 2026

Score

70.7

Industry average 61.8

8.9 above average

Rating

4.60

Industry average 4.15

0.45 above average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#997of 3145 ranked in Software & Web Services
Top 32% · Upper Half
#1 (best)#3145 (worst)
#995Peer
#996Peer
#997This company
#998Peer
#999Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

89% of reviews positive, 12% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering July 2024 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Problem Resolution
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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