Customereye

Totally Automatic

Schools & Academic Educationtotallyautomatic.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

57 reviews over 2,487 days (about 0.7 per month). Busiest month: 5% of reviews. Languages: en 100%.

Overall Score

65/100
Short observation window (2487 days)
5.00 ★ average rating · 57 reviews
65/100 from 57 reviews over 3 months, limited confidence. trend not shown: window under six months.

Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 22 Oct 2026

Score

64.9

Industry average 69.2

4.3 below average

Rating

5.00

Industry average 4.51

0.49 above average

Reply rate

—

Industry average 38.0%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#935of 1546 ranked in Schools & Academic Education
Top 60% · Mid Pack
#1 (best)#1546 (worst)
#933Peer
#934Peer
#935This company
#936Peer
#937Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering January 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Onboarding
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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