Toolots

General Retail & Marketplaces • United Statestoolots.com

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−50.0 vs. last month3.11 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#179of 359

Top 50% · Upper Half

#1 (best)#359 (worst)

#177Peer

#178Peer

#179This company

#180Peer

#181Peer

Overall Customer Sentiment

Above Average

46% of reviews positive, 52% negative

46%

positive

Positive46%
Neutral2%
Negative52%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 993 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.9%

Customer Support

12.2%

Response Speed

11.3%

Product Quality

11.2%

Pricing

10.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 24.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100

62/100

signal score

•Built from a negative-review share of 52.3% across this company's analyzed reviews.
•17 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.1avg rating

5★

45.0%

4★

5.4%

3★

4.7%

2★

5.5%

1★

39.4%

Based on 1,000 analyzed reviews. Sentiment is improving: 77.8% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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