Customereye

TM Legal

Legal & Compliance • United Kingdomtm-legalservices.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

159 reviews over 110 days (about 44 per month). Busiest month: 32% of reviews. Languages: en 94%, unknown 6%.

Overall Score

87/100
Short observation window (110 days)
−0.8 vs. last month4.38 ★ average rating · 159 reviews
87/100 from 159 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

87.0

Industry average 70.0

17.0 above average

Rating

4.38

Industry average 4.51

0.13 below average

Reply rate

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Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#134of 1072 ranked in Legal & Compliance
Top 13% · Top Tierdown 9 from last month
#1 (best)#1072 (worst)
#132Peer
#133Peer
#134This company
#135Peer
#136Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

81% of reviews positive, 20% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative20%

Sentiment Balance

Covering August 2026 — 42 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Communication
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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