Customereye

Tinder

Entertainment & Events • United Kingdomtinder.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

39/100
−0.6 vs. last month1.60 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#277of 322
Top 86% · Bottom Tier
#1 (best)#322 (worst)
#275Peer
#276Peer
#277This company
#278Peer
#279Peer

Overall Customer Sentiment

Below Average

25% of reviews positive, 73% negative

25%
positive
  • Positive25%
  • Neutral2%
  • Negative73%

Sentiment Balance

Covering August 2026 — 248 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 27% of reviews in this period, with 71% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,100 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Pricing
19.3%
Loyalty
17.5%
Customer Support
16.8%
Communication
12.0%
Product Quality
9.4%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 19.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH93/100
93/100
signal score
  • Built from a negative-review share of 73.2% across this company's analyzed reviews.
  • 35 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.6avg rating
5
11.1%
4
1.7%
3
2.9%
2
5.0%
1
79.3%

Based on 2,100 analyzed reviews. Sentiment is holding steady: 20.3% of reviews in the last three months were positive, compared with 20.5% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis