Customereye

Timeshares Only

Real Estate & Property • United Statestimesharesonly.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
−27.1 vs. last month4.35 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#28of 92
Top 30% · Upper Half
#1 (best)#92 (worst)
#26Peer
#27Peer
#28This company
#29Peer
#30Peer

Overall Customer Sentiment

Above Average

74% of reviews positive, 24% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering October 2024 — 12 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 42% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
34.3%
Onboarding
18.1%
Product Quality
11.3%
Pricing
8.0%
Communication
7.6%

Most feedback concerns Customer Support.

The most common complaint theme is Value For Money, making up 0.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100
23/100
signal score
  • Built from a negative-review share of 31.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
70.7%
4
13.3%
3
5.2%
2
2.2%
1
8.7%

Based on 600 analyzed reviews. Sentiment is improving: 91.5% of reviews in the last three months were positive, compared with 85.5% in the three months before that.

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