Customereye

Tidal Services

Home Servicestidalcleaningservices.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 390 days (about 16 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

74/100
+33.3 vs. last month4.72 ★ average rating · 200 reviews
74/100 from 200 reviews over 7 months, limited confidence. one month holds 59% of the reviews.

Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 23 Oct 2026

Score

73.7

Industry average 71.4

2.3 above average

Rating

4.72

Industry average 4.67

0.05 above average

Reply rate

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Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#982of 2040 ranked in Home Services
Top 48% · Upper Halfup 568 from last month
#1 (best)#2040 (worst)
#980Peer
#981Peer
#982This company
#983Peer
#984Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering June 2026 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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