Customereye

tickts

Entertainment & Events • United Kingdomtickts.co.uk

Review data last updated .

Based on public reviews and response behavior.

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196 reviews over 119 days (about 50 per month). Busiest month: 36% of reviews. Languages: en 100%.

Overall Score

83/100
Short observation window (119 days)
−17.4 vs. last month4.95 ★ average rating · 196 reviews
83/100 from 196 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026

Score

83.1

Industry average 62.8

20.3 above average

Rating

4.95

Industry average 4.11

0.84 above average

Reply rate

—

Industry average 34.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#119of 1109 ranked in Entertainment & Events
Top 11% · Top Tierup 142 from last month
#1 (best)#1109 (worst)
#117Peer
#118Peer
#119This company
#120Peer
#121Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering October 2026 — 29 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Pricing
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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