Customereye

Think Employment

Professional Certification & Skills • United Kingdomthinkemployment.com

Review data last updated .

Based on public reviews and response behavior.

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120 reviews over 345 days (about 11 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

76/100
−15.1 vs. last month4.38 ★ average rating · 120 reviews
76/100 from 120 reviews over 12 months, moderate confidence.

Professional Certification & Skills average: score 71.9, rating 4.63 stars, reply rate 43.8%, over 967 ranked companies · benchmark 30 Oct 2026

Score

76.0

Industry average 71.9

4.1 above average

Rating

4.38

Industry average 4.63

0.25 below average

Reply rate

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Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#380of 967 ranked in Professional Certification & Skills
Top 39% · Upper Halfup 75 from last month
#1 (best)#967 (worst)
#378Peer
#379Peer
#380This company
#381Peer
#382Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

86% of reviews positive, 14% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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