Theunlockingcompany

Schools & Academic Education • United Statestheunlockingcompany.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

46/100

−5.2 vs. last month4.18 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#188of 203

Top 93% · Bottom Tier

#1 (best)#203 (worst)

#186Peer

#187Peer

#188This company

#189Peer

#190Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%

positive

Positive66%
Neutral3%
Negative32%

Sentiment Balance

Covering September 2024 — 19 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 37% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication

21.9%

Customer Support

16.6%

Loyalty

14.7%

Response Speed

11.1%

Product Quality

10.5%

Most feedback concerns Communication.

The most common complaint theme is Pricing, making up 9.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100

37/100

signal score

•Built from a negative-review share of 35.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

76.3%

4★

2.7%

3★

1.8%

2★

1.0%

1★

18.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 70.7% of reviews in the last three months were positive, compared with 74.4% in the three months before that.

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