Customereye

The Savanna

Food & Beverage • United Kingdomthesavanna.co.uk

Review data last updated .

Based on public reviews and response behavior.

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159 reviews over 301 days (about 16 per month). Busiest month: 25% of reviews. Languages: en 100%.

Overall Score

69/100
−26.7 vs. last month4.18 ★ average rating · 159 reviews
69/100 from 159 reviews over 11 months, moderate confidence.

Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026

Score

68.7

Industry average 63.2

5.5 above average

Rating

4.18

Industry average 4.25

0.07 below average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#914of 2214 ranked in Food & Beverage
Top 41% · Upper Halfdown 483 from last month
#1 (best)#2214 (worst)
#912Peer
#913Peer
#914This company
#915Peer
#916Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering August 2026 — 40 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 35% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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