Customereye

The Perfume Apothecary

Cosmetics & Fragrancetheperfumeapothecary.co.uk

Review data last updated .

Based on public reviews and response behavior.

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65 reviews over 589 days (about 3.4 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

76/100
5.00 ★ average rating · 65 reviews
76/100 from 65 reviews over 12 months, limited confidence.

Cosmetics & Fragrance average: score 64.6, rating 4.33 stars, reply rate 36.7%, over 449 ranked companies · benchmark 23 Oct 2026

Score

75.8

Industry average 64.6

11.2 above average

Rating

5.00

Industry average 4.33

0.67 above average

Reply rate

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Industry average 36.7%

not measured

Competitive Performance Rank

Among ranked Cosmetics & Fragrance companies

#85of 449 ranked in Cosmetics & Fragrance
Top 19% · Top Tier
#1 (best)#449 (worst)
#83Peer
#84Peer
#85This company
#86Peer
#87Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 3% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative3%

Sentiment Balance

Covering October 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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