Customereye

The Mr Group

General Retail & Marketplacesthemrgroup.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

64 reviews over 1,287 days (about 1.5 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

77/100
4.98 ★ average rating · 64 reviews
77/100 from 64 reviews over 5 months, limited confidence. one month holds 52% of the reviews.

General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 24 Oct 2026

Score

77.0

Industry average 64.8

12.2 above average

Rating

4.98

Industry average 4.32

0.66 above average

Reply rate

—

Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#609of 3027 ranked in General Retail & Marketplaces
Top 20% · Top Tier
#1 (best)#3027 (worst)
#607Peer
#608Peer
#609This company
#610Peer
#611Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in General Retail & Marketplaces