Registered Office (UK) Ltd

Professional Services • United Kingdomthelondonoffice.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−27.4 vs. last month4.52 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#362of 517

Top 70% · Mid Pack

#1 (best)#517 (worst)

#360Peer

#361Peer

#362This company

#363Peer

#364Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%

positive

Positive78%
Neutral1%
Negative21%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 44% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.2%

Onboarding

15.9%

Product Quality

15.0%

Response Speed

12.0%

Pricing

7.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100

40/100

signal score

•Built from a negative-review share of 29.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

81.8%

4★

7.0%

3★

1.5%

2★

0.7%

1★

9.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 86.6% of reviews in the last three months were positive, compared with 90.8% in the three months before that.

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