Based on public reviews and response behavior.
100 reviews over 2,082 days (about 1.5 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 100%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
77.0
Industry average 70.9
6.1 above average
Rating
4.92
Industry average 4.63
0.29 above average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
96% of reviews positive, 3% negative
Covering February 2026 — 51 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 2% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 68 mentions with a sentiment score of 94.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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