Customereye

The Little health Company

Beauty & Wellness • Canadathelittlehealthcompany.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

69/100
+10.5 vs. last month4.91 ★ average rating · 582 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#64of 351
Top 18% · Top Tier
#1 (best)#351 (worst)
#62Peer
#63Peer
#64This company
#65Peer
#66Peer

Overall Customer Sentiment

Category Leader

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering October 2024 — 19 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 580 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
18.8%
Product Quality
17.8%
Customer Support
17.2%
Response Speed
17.2%
Loyalty
8.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 27.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
91.9%
4
7.6%
3
0.3%
2
0.2%
1
0.0%

Based on 582 analyzed reviews. Sentiment is holding steady: 98.1% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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