Based on public reviews and response behavior.
196 reviews over 374 days (about 16 per month). Busiest month: 18% of reviews. Languages: en 87%, it 4%, es 3%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 21 Oct 2026
Score
59.7
Industry average 57.8
1.9 above average
Rating
3.08
Industry average 4.00
0.92 below average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 46% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 196 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 40% of reviews against an industry average of 26%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Response Speed" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 75.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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