Based on public reviews and response behavior.
Among fully-analyzed Pet Products & Supplies companies
85% of reviews positive, 15% negative
Covering July 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Showing 1,649 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Loyalty.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 1,651 analyzed reviews. Sentiment is holding steady: 64.8% of reviews in the last three months were positive, compared with 66.0% in the three months before that.